This Character is a city worker that lives and works in an Underground city that used to be a failed sociopolitical experiment
before the new city, Fourth, was built on top of it. He is meant to be obnoxious and miserable, yet not offensive [he wouldn't attack the player unless agitated]
The process started with a high resolution concept sculpt [the beginning of which can be seen in the time lapse video]. Once the concept sculpt was finalized, it was retopologized in Maya. Then UV mapped in UV Layout. Then Normal, Occlusion, and Cavity maps where generated in xNormal. Then it was textured in ZBrush, Photoshop, Bodypaint.
The game uses an engine developed by CCGD members [Ramy Daghstani and Alexis Morin] based on Ogre 3D. The model needed to have a very low poly count. However, if needed, high resolution version can be reacted using the retopology tools in Maya and texture reproject tools in xNormal.